Who we are

I am Muirne Buchanan, a sole trader, trading as The Executor’s Helper.  I advertise my business using a Wix online portal. ’We’ refers to Wix and myself. 

 

What is our purpose & legal basis for processing your information ?

Where you have requested a service, we use the information you have given to provide you with that service:

-answering an enquiry made through The Executor’s Helper website  

-to provide you with up-to-date information about the business and and any further communication required with you

-to create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; 

-to comply with any applicable laws and regulations.

Your data is not collected from any other source, and is only the data you have provided yourself.

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How we store and use your info

Our website uses cookies to help you navigate, provide feedback, and analyse your use of our products and services. This is necessary for us to deliver services to you

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Your rights under data protection law

access to your information – you have the right to request a copy of the personal information that we hold about you.

correcting your information – we want to make sure that your personal information is accurate, complete and up to date. You may ask us to correct any personal information about you that you believe does not meet these standards.

deletion of your information – you have the right to ask us to delete personal information about you where:

-you think that we no longer need to hold the information for the purposes for which it was originally obtained

-we are using that information with your consent and you have withdrawn your consent

-you have a genuine objection to our use of your personal information – see Objecting to how we may use your information below

-our use of your personal information is contrary to law or our other legal obligations.

Objecting to how we may use your information – You have the right at any time to tell us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest or pursuant to the legitimate interests of us or a third party then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

Restricting how we may use your information – in some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information. This right might also apply if we no longer have a basis for using your personal information but you don't want us to delete the data. Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Withdrawing consent to use your information – Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us as at  if you wish to exercise any of these rights.

I may contact you to notify you regarding your account, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about the company or new services, or as otherwise necessary to contact you. For these purposes I may contact you via email, telephone, text messages, and postal mail.

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Categories of personal data processed

Contact name; Contact email address; Contact phone number; Contact address; Contact post code.

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Whom do we share your information with?

Your information is not disclosed, shared or sold to any third party without your prior written consent.

What happens if you do not wish to provide your personal information?

We process your personal information to provide an online business service to you.  If you do not wish to provide your personal information, this may limit our ability to provide these services to you.

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Cookies

www.theexecutorshelper.co.uk  uses a Wix online platform.  Wix collects and uses cookies for important reasons, such as:

- to provide a great experience for visitors and clients.

- to identify registered members (users who registered to your site).

- to monitor and analyse the performance, operation and effectiveness of Wix's platform.

- to ensure the platform is secure and safe to use. 

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Marketing communications

Where I have your consent to do so, I will send you information and updates about new services, offers or events . 

If you decide that you no longer wish to receive these messages then you can opt out of future communications. I will still communicate with you for other purposes in the ordinary course of any other relationship I have with you.

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How long is your information kept for?

Your personal information is kept  for the minimum period amount of time necessary. Sometimes this time period is set out in the law, but in most cases it is based on the business need.

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Where your information may be held internationally

The personal information that is collected from you may be transferred to, and processed, at a destination outside the European Economic Area.

Where this is the case, we ensure that the organisation processing the data provides an adequate level of protection for your rights, and complies with the conditions of data protection law set out in the General Data Protection Regulation.

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Changes to our privacy notice

We keep this privacy notice under regular review and will place any updates on our website. If you do not have access to the internet you can contact us to request hard copies of our documents.
This privacy notice was last updated on: 7th October 2020.

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Contact information and further advice

Please contact us as at enquiries@theexecutorshelper.co.uk  if you would like further information or advice about this privacy notice and how we handle your personal information.

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Complaints

We aim to directly resolve all complaints about how we handle personal information.